This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed with Shriyans Boutique.
1. Order Processing Time
– All orders are processed within 1–3 business days after payment confirmation.
– Handcrafted or customized items may require additional processing time.
– Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Timeline
Estimated delivery time after dispatch:
– Within West Bengal: 2–5 business days
– Rest of India: 4–8 business days
– Remote locations: 6–10 business days
Delivery time may vary depending on courier service, weather, festivals, or unforeseen delays.
3. Shipping Charges
– Shipping charges (if applicable) will be shown during checkout.
– Free shipping may be available during special offers or minimum order values.
4. Order Tracking
– Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp.
– You can track your parcel on the courier partner’s website using the tracking number.
5. Delivery Attempts
– Courier partners will make 1–3 delivery attempts.
– If the parcel is not received or the address is incorrect, the package may be returned to us.
– Re-shipping charges will apply if the customer requests delivery again.
6. Address Accuracy
Customers must provide accurate and complete delivery details.
We are not responsible for delays or lost packages caused by:
– Incorrect/incomplete address
– Unreachable phone number
– Customer unavailability during delivery
7. International Shipping
At the moment, Shriyans Boutique primarily ships within India.
International shipping may be available on request, depending on destination and product type.
Extra charges will apply for overseas delivery.
8. Delays & External Factors
We are not responsible for delays caused by:
– Courier service issues
– Weather conditions
– Strikes, lockdowns, or other uncontrollable circumstances
However, we will assist you in tracking and resolving shipping-related concerns.
9. Damaged or Lost Packages
– If a package arrives damaged, customers must share unboxing video proof within 24 hours.
– If a package is lost in transit, we will coordinate with the courier partner for claim resolution.
– Replacement or refund decisions will be made after verification.
10. Contact Us
For any shipping or delivery-related questions:
Shriyans Boutique
Address: Nona Chandan Pukur Bazar, Barrackpore, Kolkata – 700122
Email: shriyansboutique@gmail.com
Phone: 9163460369